STANIG AUTOTRASPORTI S.R.L.S., (hereinafter also referred to as the SUPPLIER) with registered office in Rome, Via Genzano n.30, VAT number/Tax Code 15025791003, Tel.: 0680078585 E-mail info@luggagerome.com, PEC stanig.autotrasporti@pec.it, owner of the “Luggage Rome Luggage Storage” trademark, through which it operates for the provision of the luggage storage service, and related services and owner of the website www.laggagerome.com.
Agree and stipulate the following:
- The Customer entrusts the Supplier with N luggage;
- The duration of the deposit is fixed by the per . Baggage will be collected within hours
- The Supplier will keep the Supplier’s registered office in Rome, Via Genzano 30 or at another location available to the Supplier.
- At the same time as the deposit, the Supplier issues the Customer with the deposit receipt that the Customer must show for collection.
- At the time of collection, the luggage must be checked outside and inside at the Customer’s expense. After collection, the Customer will no longer be able to claim anything in relation to the condition of the baggage or its contents.
- For the deposit and related services, the Customer pays the price of Euro calculated as per the price list.
- Without prejudice to the foregoing points, the parties agree that this contract and the service provided shall be governed by the terms and conditions set out below, which form an integral and substantial part thereof.
TERMS AND CONDITIONS GOVERNING THE CONTRACT AND THE SERVICE
Art.1. DESCRIPTION OF THE SERVICE
The luggage storage service consists in the supply, for the period chosen by the customer, of a structure equipped for the custody of luggage / personal belongings at our headquarters in Via Genzano n.30, or at another location in the availability of the Supplier, it being understood that the collection will be made at the headquarters in Via Genzano n.30. At the same time as the deposit, the Supplier will issue the Customer with the deposit receipt that the Customer must show for collection. At the time of collection, the luggage must be checked outside and inside at the Customer’s expense. After collection, the Customer will no longer be able to claim anything in relation to the condition of the baggage or its contents.
Art.2. BOOKING
Even in the case of a booking made through the www.luggagerome.com website, all rights, obligations and any other effect deriving from the storage contract will only be produced with the physical delivery of the luggage/item given in storage and the payment of the relative price.
Art.3. METHODS OF PROVIDING THE SERVICE
The service can only be requested by people over the age of 18. To this end, at the time of filing, it will be required to show a copy of the applicant’s identification document.
The office where the deposit is made is located in Rome, Via Genzano n.30, and is open seven days a week, including holidays, from 7 am to 8 pm. Any changes in hours or any closures will be communicated by the Supplier to the Customer at the telephone number or e-mail address provided at the time of deposit.
The Supplier reserves the right to keep what is deposited at another location in its availability, it being understood that the collection will take place at the storage location.
Art.4. EXCLUSIONS – LIMITATIONS – EXEMPTION FROM LIABILITY
The deposit of:
- perishable food even if contained inside the luggage left in custody.
- baggage containing flammable, perishable, odorous goods or materials or materials that may cause deterioration or damage to other baggage;
- plants;
- live or dead animals;
– money, jewelry, precious metals (gold, silver in any form and precious stones), works of art, antiques;*
- rubbish;
- weapons of any kind;
- narcotic or psychotropic substances;
- pornographic or indecent material;
- items and/or materials that are hazardous or that by their nature or packaging could cause damage to humans, the environment or other luggage;
- Negotiable certificates, bills of lading, currencies, banknotes, coins, credit cards and travellers’ cheques*
– software containing high-value information; *
- technology (phone, tablet, PC, smartphone); *
- political material;
– clocks; *
- Pharmaceuticals;
- cigarettes and alcohol;
- fragile objects (such as glass, bottles, etc.);
- biological tissues and anatomical pieces.
In any case, the storage of items prohibited by law and/or considered dangerous under national legislation, as well as items that by their nature or packaging may cause damage to people, the environment or other luggage transported and/or stored, is not permitted.
The Customer remains in any case solely and exclusively responsible both towards the Supplier and towards Third Parties and the Authorities in charge, for the items left in custody, exonerating and indemnifying the Supplier from any liability regarding prohibited or dangerous items.
The Supplier, in any case, and regardless of the nature of the luggage/goods subject to the deposit, has the right to refuse the deposit without this entailing a breach of the contract or these conditions. In this case, the Client will only be refunded what he may have already paid for the deposit, excluding any other sum by way of expenses, damages or for any other reason.
*These items may be accepted by the Supplier at its sole discretion, under the conditions and price specifically agreed upon at the time of storage, and kept in a separate room with a safe.
Art.5. LATE COLLECTION IN THE LUGGAGE STORAGE – RIGHT OF RETENTION
In case of delayed baggage collection during business hours (of the luggage storage), Stanig Autotrasporti Srls – Luggage Rome Luggage Storage will charge a supplement for each hour of delay, as per the Tariff.
If the collection does not take place within the closing time of the store, but on the following day (or days), Stanig Autotrasporti Srls – Luggage Rome Luggage Storage will charge an additional daily cost for each day of delay as per the Tariff.
Only once the payment has been made will the Customer be able to collect the luggage. Failing this, the Supplier shall have the right to retain them until payment of the amount due. In any case, after 5 days, the provisions of Article 6 below will apply.
Art.6. FORGOTTEN/FOUND BAGGAGE
For security reasons, any item or luggage that is forgotten/found and unclaimed will be destroyed after 5 days from the end of the storage period agreed in the contract.
If a forgotten item is requested, the Customer assumes all costs, which must be paid in advance. A contribution of € 50.00 will be required plus shipping costs, which depend on the weight, destination and shipping method (ordinary mail, UPS, etc.).
Art.7. RIGHT OF INSPECTION
The Client acknowledges and accepts that Stanig Autotrasporti Srls and/or any Government Authority have the right to open and inspect the luggage at any time for security reasons.
Art.8. OBLIGATIONS OF THE CUSTOMER
The Client undertakes:
- to pay, at the time of delivery of the luggage/item, the price of the deposit as per the Tariff. At the same time, the Supplier will issue the receipt valid for collection, which also constitutes a receipt for payment.
- To pay and any increases as indicated in Art. 5. and 6.
- to pack your baggage securely and carefully, so as to be protected from the normal risks of transport, including any associated sorting and/or handling processes;
- to pay the deposit fee if a third party has been charged and they have not made the payment.
- to scrupulously comply with the provisions of Article 4 above, wishing and intending to indemnify and hold the Supplier harmless, for any expense or harmful consequence, including towards third parties, that may arise due to the violation of the prohibitions referred to in Article 4 above.
Art.9. SUPPLIER’S LIABILITY – LIMITS
The Supplier is responsible for the loss or damage of things given in custody within the terms established by Articles 1768-1770 of the Civil Code.
In such cases, it is agreed, and the Client expressly accepts, that the sums paid by the Supplier are limited to Euro 10,000.00 (ten thousand euros/00) for each piece of luggage, i.e. within the limits of what is insured pursuant to Article 10 below, on the basis of the assessment carried out by the Insurer.
In any case, nothing is due by the Supplier if the loss or damage concerns goods whose storage is prohibited by law or by the provisions of Article 4 above, even if accepted by the Supplier, nor when the loss or damage is due to the acts and/or facts of the Customer or is a consequence of the latter’s violation of its obligations as described in these “Terms and Conditions”.
For the part not covered by the provisions of the Civil Code on the storage contract, no liability is attributable to the Supplier in the event of baggage(s) being collected late and/or not collected after the opening/closing hours of our premises.
Therefore, the Supplier shall not be liable in any way in relation to damages, which may be considered a direct or indirect consequence of the delay and/or non-collection.
Furthermore, the Supplier shall not be liable for damages resulting from events beyond its control, or accidental, fortuitous or from acts of God, such as, but not limited to: earthquakes, cyclones, storms, floods, fires, diseases, fog, snow or frost, war, accidents, acts of terrorism, strikes, embargoes, local disputes or popular uprisings; hidden defects or defects intrinsic to the contents of the stored baggage; criminal acts of third parties such as theft, robbery and arson; acts or omissions attributable to the Customer or to third parties for which the Customer is responsible.
Art.10. INSURANCE
Each piece of luggage deposited at our company is covered by insurance with a leading insurance company up to a maximum value of Euro 10,000.00 (ten thousand euros/00) per bag. This insurance coverage will compensate the customer for any damage and/or loss directly attributable to Stanig Autotrasporti Srls within the limits indicated above, as well as in the event of proven theft by third parties. The assessment of the damage and the quantification of the compensation will take place within the terms indicated in the insurance contract.
The insurance does not cover goods for which storage is excluded by law or pursuant to point 4 above. The insurance also does not cover consequential losses, delayed deliveries or losses resulting from a breach by the Customer of its obligations under these terms and conditions or for services that do not relate to transport. The options mentioned above do not cover breakage of handles and/or wheels.
The Insurance Contract/Policy is published on the www.luggagerome.com website .
The storage site is controlled with an alarm system and equipped with 24-hour video surveillance with the VERISURE system.
Art.11. DISPUTES
Upon collection, the baggage must be checked outside and inside by the Client and at the expense of the Client and in the presence of the Supplier or a person delegated by him. After collection, the Customer will no longer be able to claim anything in relation to the condition of the baggage or its contents. If the Customer refrains from carrying out the check, he will not be able to raise any complaint after withdrawal.
Any disputes about the external or internal state of the baggage must be raised at the time of collection, and, only with reference to the contents of the baggage, if it was not possible to inspect it at the time of collection for reasons not attributable to the Customer, no later than 8 consecutive calendar days from the collection itself, by sending a written complaint to the Supplier’s email address, signed by the Customer and accompanied by adequate documentary proof of the damage complained of.
The payment of deposit fees and fees cannot be suspended or delayed due to or pending disputes and complaints.
The complaint may be rejected by the Supplier by written notice to be sent to the Customer by email, to the address provided in the deposit contract, within 7 consecutive days from the date on which the complaint was received.
If the complaint is not rejected, the Supplier will notify the Client within the same period of the opening of the claim. In any case, the amount of the sums paid for any damage may not exceed those indicated in Articles 9) and 10 above.
Art.12. RATES AND TERMS OF PAYMENT
Payment for the service must be made at the time of deposit. In the absence of payment, the Supplier will refuse the deposit even if the service has been booked.
The price is established on the basis of the Tariff available on the www.luggagerome.com website as well as at the Rome office located in Via Genzano 30. Payments will be made in the local currency, and calculated based on the current exchange rate.
Art.13. APPLICABLE LAW
The contract is governed by Italian law.
Art.14. JURISDICTION
Any dispute relating to the relationship between the parties will be subject to the exclusive jurisdiction of the consumer’s court pursuant to Article 33, paragraph 2 of Legislative Decree No. 206/2005 and subsequent amendments.
Rome, there
The Supplier the Customer
The Client declares to have carefully read and understood these “Terms and Conditions” and in particular, to have carefully read and understood the following articles:
Art.4. EXCLUSIONS – LIMITATIONS – EXEMPTION FROM LIABILITY; Art.5. LATE BAGGAGE CLAIM – RIGHT OF RETENTION; Art.6. FORGOTTEN/FOUND BAGGAGE;
Art.8 RIGHT OF INSPECTION;
Art.9. SUPPLIER’S LIABILITY – LIMITS Art.10. INSURANCE
Art.11. OBJECTIONS Art.13. APPLICABLE LAW Art.14. JURISDICTION
And to expressly approve and accept them also pursuant to and for the purposes of articles 1341 of the Civil Code and 1342 of the Civil Code.
Rome, there
For express approval and acceptance
the Customer
CONSENT TO THE PROCESSING OF PERSONAL DATA
The undersigned Client, pursuant to and for the purposes of art. 13 and 23 of Legislative L.gs Decree no. 196/2003, consents to the processing of personal data in the manner and within the limits set out in the attached information.
Rome, there
the Customer
INFORMATIVE
The Data Controller of personal data is Stanig Autotrasporti S.r.l.s., with registered office in Rome, Via Genzano n.30, 00179 VAT number/tax code 15025791003 tel.: 0680078585 E-mail info@luggagerome.com Pec stanig.autotrasporti@pec.it in the person of the Legal Representative.
The Data Protection Officer is Mr. Marco Stanig, sole director of Stanig Autotrasporti S.r.l.s. tel.: 0680078585 E-mail info@luggagerome.com Pec stanig.autotrasporti@pec.it
The processing of your personal data will be based on compliance with the legislation on the protection of personal data, and, in accordance with the principles of lawfulness, fairness, transparency and minimization.
Source of personal data
Your data may be collected from the data subject.
Categories of personal data processed:
simple identification data (e.g. name, surname, date of birth, telephone, e-mail, tax code) financial/banking data
Purpose of the processing
The data will be processed for purposes related to the execution of the contract, including any pre-contractual phase and, precisely, for the compilation of personal data lists, bookkeeping, invoicing, communication by paper and/or electronic means, tax obligations, obligations towards the Insurer, obligations to the sector authorities, organizational management of the services requested and stipulation of contracts, scheduling of appointments, order processing, deliveries, bureaucratic obligations relating to the services requested.
The provision of your personal data is mandatory for the purposes mentioned above; refusal to provide data will make it impossible to respond to the request related to the specific purpose.
Processing methods
The processing will be carried out on paper and with automated tools (computer/electronic) with logics designed to guarantee the confidentiality, integrity and availability of the data themselves.
Your data will be processed exclusively for the purposes mentioned above by the Data Controller and his specifically appointed, authorized and trained appointees.
Recipients of the data
The data may be communicated to third parties, for technical and operational needs strictly related to the purposes set out above, aimed at the necessary operation of Stanig Autotrasporti S.r.l.s.. in particular to the following categories of subjects:
- Public authorities and administrations for purposes related to the fulfilment of legal obligations, or to persons entitled to access them by virtue of legal provisions, regulations, EU legislation;
- Bodies, professionals, companies and other subjects appointed by us to process the processing related to the fulfilment of administrative, accounting and management obligations related to the ordinary performance of our business, including for debt collection purposes;
- Banks, financial institutions, insurance companies, or other parties to whom the transfer of data is necessary for the performance of our company’s business in relation to our performance of our contractual obligations to you.
Data retention times
The data will be stored for the time strictly necessary to achieve the purposes illustrated above, as well as to fulfil obligations and/or protect rights provided for by law.
Data transfer
The controller does not transfer the data to third countries or to international organisations.
Rights of the data subject
You have the right to exercise your rights under current law at any time and may:
- request access to your personal data and obtain a copy of the same;
- request correction or integration;
- if the legal requirements are met, request its cancellation, exercise the right to limitation, where possible exercise the right to data portability to another Data Controller and object to the processing of your data.
To exercise the rights provided for by the legislation, you can contact the Data Processor at the addresses indicated above. You may also lodge a complaint with the national supervisory authority if you believe that the data has been processed unlawfully.